General Data Protection Regulation

In order to conduct our business we may need to collect and store personal information including but not limited to: name, address, contact phone number, email address, company name, occupation, ethnic origin, and courses and dates attended with pass or fail information.

All information we collect is held in secure premises and/or in a secure database with access restricted to only the staff who need access to the information to be able to conduct their roles and fulfil the businesses objectives.

Contact information will be used to send out reminders when qualifications are near to expiry. The information may also be used to provide you with information on related products and services that may be of interest. Individuals and organisations can opt out of these if required by replying either by email requesting to be removed from future updates or by clicking on the unsubscribe link in our Company emails.

All customers can inform us if they do not want to be contacted by direct postal mail, email, and/or phone and this is recorded along with their contact information. Customers can also ask us to change any part of, or remove all, their contact information from out database and we will comply within 48 hours.



From our web site, training courses, and marketing activity we also use opt in email marketing lists that fully comply with UK regulations on email marketing e.g. opt in and unsubscribe regulations.

The Essex Training Company will not give away or sell your contact details and we will only use them to provide you with the specific company information that you have requested.

Financial Information.

Essex Training Company Ltd does not store customer financial information e.g. credit card or bank account details under any circumstances.

If you have any questions regarding our privacy policy please contact us on info@essextrainingcompany.co.uk

Data required for issuing certificates is held as personal data for a minimum of 5 years. We are required to hold it for this duration in case of disputes e.g. proving that a person was trained by us, in a specific qualification and on a specific date. Certificates can only be issued if the person agrees to this.

If you are booking on behalf of someone else, you must check that all attendees understand and agree to our privacy policy, terms and conditions.

Cookie Policy

Privacy Statement: How we use Cookies

Cookies are very small text files that are stored on your computer when you visit some websites.

We use cookies to help identify your computer so we can tailor your user experience, track shopping basket contents and remember where you are in the order process.

You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.

The following is strictly necessary in the operation of our website.

This Website Will:

• Remember what is in your shopping basket
• Remember where you are in the order process
• Remember that you are logged in and that your session is secure. You need to be logged in to complete an order.

The following are not strictly necessary but are required to provide you with the best user experience and also to tell us which pages you find most interesting (anonymously).

Functional Cookies

This Website Will:

• Offer Live Chat Support (if available)
• Track the pages you visit via Google Analytics

Targeting Cookies

This Website Will:

• Allow you to share pages with social networks such as Facebook (If available)

This website will not

• Share any personal information with third parties.

Email Disclaimer & Confidentiality Statement

All Emails and files transmitted wfrom us are intended only for the use of the individual or entity to which the email is addressed and they are the property of The Essex Training Company a company registered in England and Wales with number 13498729 Registered office: 64 Chitts Hill, Lexden, Colchester, Essex, England, CO3 9ST If you are not an intended recipient of an email, you must not copy, distribute or store the information in any format, please notify the sender and destroy all copies of the transmittal. E-mail transmission cannot be guaranteed to be secure or error-free. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. Views expressed in emails do not necessarily reflect those of The Essex Training Company, its subsidiaries or affiliates. The email and all transmitted files are for information only and should not be taken as advice or recommendations for compliance with any legal responsibilities. We take reasonable precautions to ensure our emails are virus free. However, we cannot accept responsibility for any virus transmitted by us and we recommend that you subject any incoming email to your own virus checking procedures before use.